Privacy Policy

Effective Date: 1/1/2025

Patriot Roofing LLC (“we,” “us,” “our”) is committed to protecting your privacy and ensuring compliance with applicable laws, including SMS compliance for marketing and customer communication. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect your data when you use our website or interact with us through SMS or other communication channels.

By using our website or providing your information, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following information when you visit our website, use our services, or opt-in for SMS communications:

• Contact Information: Name, phone number, email address, and mailing address.
• SMS Subscription Data: When you sign up for text message updates, we collect your phone number and consent to send SMS messages.
• Job and Service Information: Information you provide regarding your roofing needs, such as type of service requested (e.g., roofing estimates, repairs, inspections).
• Device and Usage Information: Information about your device, browser, IP address, and interactions with our website (via cookies and tracking tools).

2. How We Use Your Information

• Providing Services: We use the information you provide to offer and deliver roofing services, quotes, estimates, and customer support.
• SMS Communication: If you opt-in to receive SMS messages, we will use your phone number to send updates related to your requested services, promotions, appointment reminders, and other information relevant to our business.
• Marketing and Promotions: We may use your contact information (including phone number) to send you promotional messages related to our services, but only if you have opted-in to receive them via SMS or other marketing channels. We do not share your mobile information with third parties for marketing purposes.
• Improving Website and Services: We may use analytics to monitor website activity, enhance your user experience, and tailor our services to your preferences.

3. SMS and Text Message Consent

By providing your phone number and opting in for SMS communication, you consent to receive text messages from Patriot Roofing LLC, including:

• Service-related updates, appointment reminders, and notifications.
• Promotional messages, offers, and marketing materials related to roofing services.

Message Frequency: You may receive a variable number of messages depending on the services you have requested or our promotional offers.

Opt-Out: You can opt out of receiving text messages at any time by replying with “STOP” or following the instructions provided in any SMS message you receive. Once you opt out, you will no longer receive marketing or promotional text messages, but you may still receive service-related messages.

Message and Data Rates May Apply: Standard message and data rates may apply for SMS communications from us. Please check with your mobile carrier for details.

4. How We Protect Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or via mobile services is completely secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors, SMS service providers, and email platforms. These third parties are required to maintain the confidentiality of your information and are only permitted to use it for the purposes for which we have contracted them.

We may also disclose your information if required by law or to protect our rights, property, or the safety of our customers.

6. Your Rights and Choices

You have the right to:

• Access and Update Your Information: You can request access to or update the personal information we hold about you.
• Opt-Out of Marketing Communications: You may opt out of receiving SMS or email marketing communications at any time by following the opt-out instructions provided in the communication.
• Request Deletion of Your Data: You may request that we delete your personal information by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes to the way we collect, use, or share your information, we will post a revised version on our website and update the “Effective Date” above.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under this policy, please contact us at:

Patriot Roofing LLC
503 N Main St, Suite 611
719.716.ROOF (7663)
info@patriotroofco.com